Protect your home and give yourself peace of mind with a Sturm Preferred Customer Agreement.

The Sturm Preferred Customer Agreement is the best way to avoid breakdowns and ensure reliable, year-round comfort. Members receive scheduling reminders, annual maintenance for their heating and cooling systems, and special discounts!

Just like a car needs regular oil changes and servicing, annual maintenance on the HVAC equipment in your home keeps your system running efficiently and effectively. With the Sturm Preferred Customer Service Agreement, Sturm’s technicians will inspect and maintain your heating and cooling systems to avoid costly, unexpected repairs and extend the lifespan of your equipment.

Sturm Preferred Customer Maintenance Agreement

Sturm Heating & Air Conditioning‘s Sturm Preferred Customer Maintenance Agreement provides the homeowner with an annual inspection of their heating/cooling system to ensure proper operation and safety. This inspection includes:


  • Check condenser coil (outdoor)
  • Monitor refrigerant levels
  • Check evaporator coil (indoor)
  • Clean condensate drains
  • Test start components
  • Monitor flue draft
  • Clean and adjust burner and pilot assembly
  • Oil fan motor where applicable
  • Check voltage / amperage
  • Test for proper airflow
  • Tighten electrical connections
  • Lubricate moving parts where applicable
  • Check air filters
  • Test and adjust safety controls
  • Check gas pressure and adjust valves as necessary
  • Clean ignition assembly
  • Inspect heat exchanger
  • Adjust and check fan components
  • Check limit control

Upon completion of this checklist, you can be assured your equipment is working properly. If we find a problem, you will be notified, and a repair quote will be given. All repairs are given a 10% discount.

Benefits of Sturm’s Maintenance Agreement

  • 10% discount on all repairs
  • No after-hours fees on emergency repairs
  • Priority scheduling
  • Scheduling reminders
  • Peace of mind
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